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TSQUARE Support responds rapidly to customer issues and consists of a team with an excellent track record for customer satisfaction.

Leveraging our web-based support system, email and user forums with advanced diagnostic procedures and escalation processes, we ensure efficient and reliable issue resolution.

Support When You Need It
Get timely access to product updates, enhancements, patches and more. Receive online, email or telephone support from TSQUARE experts.

Services to Match Your Needs
Each service plan is tailored to meet your needs. Regardless of the plan you choose, we assure you efficient product implementation and superior performance for the long haul.

Product Evaluation
In many cases, TSQUARE provides our software products for customer evaluation. Upon request, we will work with customers to determine their needs, explain the usage of our software, and match software features with the evaluation objections. Our evaluation policy is as follows:

  Offer valid only for Window based TSQUARE product
  We offer a standard 30-days evaluation license. In evaluation mode, all software functionality is available
  TSQUARE software should not be used beyond the expiration of the evaluation license. Organizations wishing to
    extend their evaluation license beyond the stated period can contact TSQUARE to request permission and receive

  The customer will have access to technical support during the evaluation period at no charge
  In evaluation mode, customers have to pay the minimum amount (Depends upon the TSQUARE product) as charges
    of Evaluation copy. (Approx. Rs.10,000)

  The customer has the option to extend the evaluation period and supply TSQUARE with technical feedback such that
    the customer requirements are met

  TSQUARE software is covered by a 30-day money-back guarantee. If you are not completely satisfied, just send e-
    mail to info@tsquare.co.in or call our orders department at 020-26890579 within 30 days of purchasing a license

  In case of Refunds: We follow a reliable refund policy to let our customers feel privileged with us. We are always
    there to reimburse the amount. We do so by reversing the flow of amount back to the customer's account in his or
    her bank. We offer to refund the exact amount, which was charged on the Evaluation copy of a product, to the
    customer, without any delay

All customer-requested features added to our products remain the sole property of TSQUARE.
All policies on this page are subject to change without notice.

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